Shop Help

Shipping Policy and Delivery Times

Deliveries are Australia Post Parcel, unless otherwise stated. Australian delivery times vary from 2 to 12 business days, and are subject to change.

In-stock items are regularly shipped within 3 business days.

Prints and Posters - allow 14 days for shipment.

Pre-Order products are shipped as soon as the stock arrives at our warehouse.

Shipping Rates

Shipping rates vary by location and will be calculated at the checkout.

We offer Regular Post and Express Post options where possible.

International Delivery

Delivery is available to most locations worldwide.

We follow Australia Post guidelines with respect to where we can deliver packages to.

International Taxes

Overseas taxes and duties are not included in our price. You may be subject to additional fees and charges prior to delivery. This especially applies in EU countries with respect to the VAT, where the VAT will be charged to you on delivery.

Returns and Refunds

If you have received a damaged, faulty or incorrect product after shopping with us, contact us at and we will be happy to provide a refund, swap or replacement if stock is available, to a maximum 30 day period after the product was delivered.

We do not offer a refund for change of mind after purchase.

The above policy applies in addition to any rights you have under Victorian or Australian law.

If you have received a damaged or incorrect product on a purchase from one of our stockists, then please contact them directly to organise a refund or replacement.

I ordered something pre-order and heard no more, where is it? When will it be arriving?

Check out our pre-order status page for the latest updates on where our pre-order products are at.

For model cars, you will be sent a reminder to pay the remaining payment once the model car is in stock and available.

Numbered Items

Where limited edition numbered items are sold, no reservations for particular numbers will be taken unless otherwise stated.

I ordered something pre-order and changed my address, what do I do?

Send us an email to with your order number, name, old address and new address, and we'll update it for you.

How do I purchase with a V8 Sleuth Gift Card?

Purchase a V8 Sleuth Gift Card and once you receive it via email, go back into the store and add the product to your cart.

In the shipping step enter your gift card code that you received via email in the “Gift card or Discount code” box.

Do you have any special discounts or offers other than your on sale items?

Yes, click here to see our current offers.

Model Car Pre-Order Deposit Policy

Click here for our policy regarding your model car deposit.

Further Questions?

For any further questions, please contact

Wholesale Enquiries

For any wholesale enquires regarding our publications, please contact

Contact Us

We can be contacted via

Our postal address is:

PO BOX 6040